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Maximizing Digital Impact: A Case Study on FreshEats' Transformation with SEO Freelance Services

07/08/2023
by Chris McDaniel
Maximizing Online Reach with SEO Freelance Service


FreshEats, a pioneer in the online food delivery industry, has always made it a point to streamline the dining experience for consumers. Their platform functions as a digital bridge, linking customers to a broad selection of local restaurants and food outlets. No matter the craving - be it Italian, Chinese, Mexican, or any local delicacy - FreshEats ensures a convenient, reliable and quick delivery right at the customer's doorstep.

Their user-friendly app is equipped with sophisticated features like advanced search options, real-time tracking, easy payment methods, and personalized recommendations, all designed to facilitate an effortless ordering process. Furthermore, FreshEats has partnered with an extensive network of restaurants, spanning from popular chain outlets to local independent eateries, in an effort to cater to diverse tastes and preferences.

However, despite these impressive features and partnerships, FreshEats found themselves grappling with challenges related to online visibility and customer engagement. While their service was top-notch, they were not ranking high on search engine results pages (SERPs). This lack of visibility meant potential customers were unable to find them online, leading to missed opportunities for customer acquisition and revenue growth.

Moreover, while they had a significant number of app downloads, they noticed that user engagement was not at the desired level. Users were not spending as much time on the app as expected and the frequency of orders from their existing customer base was less than satisfactory. They needed to enhance their online presence and devise strategies to keep users coming back for more.

Realizing the potential of online visibility in driving user engagement and business growth, FreshEats identified the need to tap into the power of Search Engine Optimization (SEO). However, with a team already stretched thin with maintaining the quality of their core services, they decided to leverage external resources - SEO freelance services. This marked the beginning of FreshEats' journey towards maximizing their digital impact.


Objective: Recognizing the challenges they faced, FreshEats set clear objectives for their SEO freelance services partnership. Their primary goal was to enhance their online presence and visibility, enabling them to reach a wider audience and increase their customer base. They aimed to achieve this through a comprehensive, data-driven SEO strategy that would propel their platform to the top of search engine results.

A secondary but equally crucial objective was to boost user engagement. FreshEats wanted to ensure that once customers found and used their app, they would have a satisfying experience that would encourage repeated use and foster customer loyalty. They aimed to achieve this by optimizing their app and website content, providing value through personalized recommendations, and enhancing user interface.

Additionally, FreshEats sought to drive more app downloads. Recognizing the growing trend of mobile food ordering, they wanted their app to be the go-to solution for customers' food delivery needs. By improving their app’s visibility in app stores through App Store Optimization (ASO), they aimed to increase the number of app downloads.

Lastly, FreshEats aimed to monitor and measure the success of these SEO initiatives closely. They wanted to set up key performance indicators (KPIs) that would allow them to track progress and adjust strategies as needed, to ensure the effectiveness of their SEO efforts and maximize their return on investment.


The Solution: Recognizing the need for an advanced SEO strategy, FreshEats enlisted the help of freelance SEO experts. These individuals had a wealth of experience and in-depth knowledge of the latest SEO practices, making them perfectly suited to tackle the challenges that FreshEats was facing.

  1. SEO Audit: The freelancers began with an in-depth SEO audit of FreshEats' online properties. This involved analyzing the website and app's existing content, structure, and backlinks to identify potential areas of improvement. They also examined the current user experience, noting any issues that could be contributing to lower engagement rates.
  2. Keyword Research: The next step was comprehensive keyword research. The freelancers used sophisticated tools to identify high-traffic, relevant keywords that potential customers might use when searching for online food delivery services. They also focused on long-tail keywords and localized keywords to tap into specific search queries and increase visibility in targeted locations.
  3. Content Optimization: Armed with these keywords, the team then optimized FreshEats' existing content and created new, SEO-friendly content where necessary. They incorporated the identified keywords naturally into web and app copy, blog posts, product descriptions, and metadata. They also ensured the content provided value to the users, thus increasing the chances of repeat visits and higher engagement.
  4. Backlink Strategy: The freelancers also developed a robust backlink strategy to improve FreshEats' domain authority. They identified high-quality, relevant websites and blogs that could link back to FreshEats, and initiated outreach efforts to secure these backlinks. This not only increased FreshEats' visibility on search engines but also drove traffic to their platform.
  5. Local SEO: Recognizing that FreshEats' target audience was location-specific, the freelancers put significant effort into local SEO. They optimized FreshEats' presence on Google My Business and other local directories, ensuring that the platform would appear in localized search results. They also created location-specific content to attract customers from different regions.
  6. App Store Optimization (ASO): The freelance team also worked on improving FreshEats' visibility in app stores. They optimized the app's title, description, and keyword fields, and encouraged satisfied customers to leave positive reviews, thereby improving the app’s ranking in app store search results.
  7. Reporting and Strategy Adjustment: Lastly, the freelancers set up an analytics system to monitor the success of the SEO strategy. They provided FreshEats with monthly reports detailing the performance of their efforts, highlighting successes and identifying areas for improvement. The team then adjusted the SEO strategy as needed, ensuring it remained effective and aligned with FreshEats' objectives.

Through these steps, the freelance team provided FreshEats with a comprehensive and bespoke SEO solution that addressed their unique challenges and goals, ultimately setting them on a path towards increased online visibility and customer engagement.


Results: Once the freelance team’s SEO strategy was implemented, FreshEats began to witness transformative results.

  1. Increase in Organic Traffic: FreshEats saw a 70% increase in organic traffic to their website and app. This meant that more people were finding FreshEats through search engines, indicating an improved online visibility. More traffic also led to more potential customers, contributing to a rise in orders and revenue.
  2. Boost in App Downloads: Thanks to the App Store Optimization (ASO) efforts, FreshEats experienced a 60% increase in app downloads. This not only expanded their user base but also meant that more customers were using their preferred platform for ordering - the app. Higher app usage often translates to higher order frequency, further driving revenue.
  3. Enhanced Customer Engagement: The optimized content and improved user experience resulted in a 50% increase in customer engagement. Users were spending more time on the FreshEats app and website, exploring more restaurant options, and placing more orders. This increase in engagement was a positive indicator of customer satisfaction and loyalty.
  4. Growth in Sales: These improvements collectively led to a substantial growth in sales for FreshEats. With more users finding their platform, downloading their app, and engaging with their services, FreshEats noticed a significant uptick in their sales figures. This demonstrated the direct impact of their SEO efforts on their bottom line.
  5. Improved SERP Rankings: FreshEats' rankings on search engine results pages improved substantially. Important keywords that were previously ranking on the second or third page of search results were now consistently appearing on the first page. This improved visibility contributed directly to the increase in organic traffic and sales.
  6. Stronger Local Presence: The efforts in local SEO paid off as FreshEats strengthened their presence in targeted local markets. They noticed an increase in orders from specific locations where their SEO efforts were focused. This proved the effectiveness of a tailored, location-specific SEO approach.

By meticulously tracking these metrics, FreshEats was able to see the tangible results of their SEO investment. The data confirmed the power of SEO in driving online visibility, user engagement, and ultimately, business growth. FreshEats’ partnership with the freelance SEO team became a key driving force behind their digital success.


Conclusion: The case of FreshEats illustrates how a strategic, comprehensive, and well-executed SEO strategy can propel a business to new heights. The food delivery platform was grappling with low online visibility and poor user engagement, despite having a robust business model and a user-friendly app. They recognized the need to invest in SEO but lacked the in-house expertise to implement an effective strategy.

By outsourcing their SEO needs to a team of experienced freelance specialists, FreshEats was able to access expert services without overburdening their existing team. The freelancers conducted a thorough audit of FreshEats' online presence, implemented a multi-pronged SEO strategy that included local SEO and ASO, and continually monitored and adjusted the strategy based on its performance.

The results were transformative. FreshEats saw a significant increase in their online visibility, as evidenced by a 70% increase in organic traffic. Their app downloads also shot up by 60%, bolstered by an effective ASO strategy. The refined user experience and content optimization led to a 50% boost in customer engagement, ensuring that once users found FreshEats, they stayed and used their services. These improvements collectively led to a substantial growth in sales, directly benefiting FreshEats' bottom line.

This success story underlines the potential of strategic SEO, even when executed by a freelance team. The FreshEats case is a testament to how outsourced expertise can help businesses overcome digital challenges and maximize their online potential. By prioritizing SEO and enlisting expert freelancers, FreshEats not only enhanced their online visibility but also improved customer engagement and drove business growth. This case study serves as a beacon for other businesses facing similar challenges, highlighting the power and potential of effective SEO practices.



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