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How Parkview Resorts Revitalized Their Online Presence with ZapMyWork’s Digital Services

11/03/2024
by Chris McDaniel
family-owned resort

Parkview Resorts’ Digital Transformation: A Case Study with ZapMyWork’s Freelancers

Parkview Resorts, a family-owned chain known for its cozy accommodations and scenic locations, found itself confronting a growing challenge familiar to many businesses today: the need to establish a cohesive and appealing online presence. While their guests often spoke highly of their stays and returned year after year, Parkview struggled to capture the same sense of warmth and charm in their digital presence. In a marketplace where travelers increasingly rely on social media, online reviews, and email promotions to guide their decisions, Parkview’s digital strategy was falling short. Their content felt inconsistent, and their brand didn’t stand out against other resort chains with stronger, more polished online profiles. This lack of clarity in their online voice meant they weren’t connecting effectively with potential guests, particularly those who hadn’t yet experienced their unique, family-friendly resorts.

Eager to overcome these obstacles but mindful of budget constraints, Parkview Resorts sought a solution that was both impactful and economical. They turned to ZapMyWork’s Digital Services to gain access to a network of freelancers with expertise in social media management, content creation, and email marketing. This approach allowed Parkview to benefit from the specialized skills of professionals without committing to a full-time team or an expensive agency. By working with a team of skilled freelancers through ZapMyWork, Parkview began to redefine their online presence, bringing fresh ideas and consistency to their digital strategy. Each freelancer contributed uniquely to their brand’s transformation, developing a compelling and cohesive digital narrative that reflected Parkview’s welcoming atmosphere and attention to detail.

The Challenge: Building an Engaging Digital Presence

With several picturesque resort locations and a loyal customer base, Parkview had the product but lacked a digital strategy that communicated their unique appeal. Their online content felt disjointed, and engagement on social media platforms was inconsistent. What Parkview needed was a unified, authentic voice that would resonate with their audience and draw potential customers.

Key Goals

  • Establish a consistent brand voice across platforms
  • Boost engagement on social media
  • Create compelling content for email newsletters to drive bookings
  • Improve reach through search-optimized blog articles and posts

ZapMyWork’s Solution: Tailored Digital Services to Bridge the Gap

After consulting with Parkview Resorts, ZapMyWork identified three critical areas where freelance support could make the most impact: social media strategy, content writing, and SEO optimization. Each freelancer brought unique skills to the table, collaborating with the brand to deliver a customized approach that fit their needs and budget.

1. Social Media Management & Strategy

ZapMyWork matched Parkview with a skilled social media freelancer who crafted a weekly content calendar for platforms like Instagram, Facebook, and Twitter. This freelancer:

  • Developed a cohesive visual and messaging style that reflected Parkview’s relaxed, family-friendly vibe
  • Posted engaging images of resort activities, local attractions, and behind-the-scenes moments to humanize the brand
  • Responded to comments and inquiries promptly, which fostered a sense of community and connection

By tapping into trending hashtags and collaborating with local influencers, Parkview’s follower base grew significantly in just a few months, with visible improvement in online engagement.

2. Content Creation for Email Marketing

Email marketing was another area where Parkview needed a boost. ZapMyWork provided access to a freelance content writer who created personalized and visually appealing newsletters. These emails:

  • Highlighted seasonal deals and upcoming events at the resorts
  • Included travel tips and stories from guests, creating a warm, welcoming tone
  • Encouraged readers to share content, helping Parkview reach new potential guests

Through strategic segmentation and relevant content, Parkview’s email open rates and click-through rates improved, resulting in more direct bookings.

3. SEO-Focused Blog Articles

To increase organic traffic, Parkview collaborated with a freelancer who specialized in SEO. This freelancer produced blog articles on topics that would interest travelers, such as:

  • “Top Family-Friendly Activities Near Parkview Resorts”
  • “How to Plan the Perfect Getaway at Parkview: Local Highlights and Hidden Gems”

Each article was carefully optimized for search engines, using keywords that potential guests might look up when planning their vacation. In a few short months, Parkview saw an uptick in traffic to their website from organic search results, allowing them to attract travelers searching for resorts in their specific areas.

Results: A Vibrant Online Presence and Greater Engagement

Within six months of working with freelancers on ZapMyWork, Parkview Resorts saw a noticeable transformation:

  • Increased Social Media Engagement: Followers were up by 40%, with higher engagement on posts.
  • Enhanced Email Marketing Performance: Click-through rates improved by 30%, with more bookings coming directly through email campaigns.
  • Improved Organic Website Traffic: Blog posts began ranking on the first page for targeted search terms, driving new visitors to the site.

Why Parkview Resorts Chose ZapMyWork

Parkview Resorts valued the flexibility ZapMyWork offered by allowing them to choose freelancers based on their unique needs. With each freelancer bringing specialized skills, Parkview was able to build a digital strategy without the costs of a full-scale marketing team.

Key Benefits of Using ZapMyWork for Digital Services

  • Flexibility in Hiring: Choose specific freelancers based on your immediate needs and budget.
  • Tailored Skills: Each freelancer brought a unique skill set, delivering high-quality results.
  • Cost-Effective: Parkview was able to scale up or down depending on their promotional needs throughout the year.

Conclusion: How Digital Services Can Transform Any Business

ZapMyWork’s freelancers allowed Parkview Resorts to bring their vision to life, creating a vibrant online presence that not only attracted new guests but also strengthened relationships with returning visitors. This collaboration demonstrates how businesses can effectively bridge gaps in their digital strategy with the right freelance support, making every interaction with potential customers count.

Are you ready to take your brand to the next level? With ZapMyWork’s Digital Services, you’ll find skilled freelancers ready to meet your specific needs, one project at a time.


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